sms templates

[andy2374]

how do you use the sms message templates, as you go into admin, sms to set the messages but where can you use them from as i cannot find them

[SWS Support]

To use the different SMS message templates , click on the 'SMS' button which is under the customer details on the document you are viewing.

Here you can now choose to either select one of your pre-defined messages or send a custom message.

[andy2374]

only the quick messages are shown, the mail shot sms ones are not???

[SWS Developer]

The mailshot ones are used only when sending a mailshot. The others are for one off text's

[andy2374]

so where do you find those to send? are are they in the custom mailshot

[SWS Developer]

Sorry for the confusion, the mailshot ones are only used when performing reminder mail shots.

At the moment they can not be used for custom mail shots.
They are exclusive to the reminder system when the method is set to 'by sms'

[andy2374]

oh ok that will explain why i couldn't find them then. thanks for the help, top man as usual. thank you