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Thread: sms templates

  1. #1
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    Default sms templates

    how do you use the sms message templates, as you go into admin, sms to set the messages but where can you use them from as i cannot find them

  2. #2
    SWS Staff Posted a few times SWS Support's Avatar
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    To use the different SMS message templates , click on the 'SMS' button which is under the customer details on the document you are viewing.

    Here you can now choose to either select one of your pre-defined messages or send a custom message.
    Sam - SWS Support

    Garage Assistant® - GA3™ : 0844 357 0600

  3. #3
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    only the quick messages are shown, the mail shot sms ones are not???

  4. #4
    SWS Staff Super Contributor SWS Developer's Avatar
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    The mailshot ones are used only when sending a mailshot. The others are for one off text's

    Why not take a look at our Help and Information Centre containing articles and videos to help you get the most from GA3

  5. #5
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    so where do you find those to send? are are they in the custom mailshot

  6. #6
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    Sorry for the confusion, the mailshot ones are only used when performing reminder mail shots.

    At the moment they can not be used for custom mail shots.
    They are exclusive to the reminder system when the method is set to 'by sms'

    Why not take a look at our Help and Information Centre containing articles and videos to help you get the most from GA3

  7. The following user thanks SWS Developer

    andy2374 (28-07-2010)

  8. #7
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    oh ok that will explain why i couldn't find them then. thanks for the help, top man as usual. thank you

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